807 N Waco Ave #22
Wichita, Kansas 67203

316.977.8400

On the path to well being

frequently asked questions

How can I be sure to get the right therapist?
It is important to get someone who has clinical training and experience in providing therapy, has passed state board advanced licensing exams and with their license is bound to uphold the ethical standards of their recognized profession. Additionally, while many therapists are willing to work with a variety of problems, not all are specifically trained, experienced or have been supervised sufficiently to really specialize in treating complex concerns such as sexual issues. It is important that you ask any prospective therapist what their background is in working with the type of issue you want to address and if they have any advanced training or experience in that area.

How can I be sure what I talk about is kept private?
Confidentiality is an ethical requirement of clinical social work as well as marriage and family therapy. Information about your treatment can not be shared without your written consent. There are however, a limited number of circumstances that, for the safety of the client or others cannot be kept confidential. Examples include suspected child or elder abuse, or cases in which the person plans eminent harm themselves or others. Accessing insurance benefits does require that we provide a diagnosis to the insurer, so some people chose to pay privately for their sessions. 

I'm functioning pretty well in my life but I'd like to work with someone on some areas for personal growth – can I benefit from therapy?
Often people don't have distressing concerns that would be covered by their insurance, but they want the benefits of a trained psychotherapist to gain insight and direction. Goger-Cranston offers private pay and life coaching contracts to facilitate your quest.

How long does therapy usually last?
While the length of time depends on the type of presenting problem and complications, the average length of a treatment episode is 10-12 sessions. Sometime people feel they have gotten what they needed in 3-4 sessions. I also encourage some people to follow up, such as couples, every 6 months for awhile after their main work is done, to help maintain the progress they made.

Can I use my insurance to pay for it?
Michael Cranston is a network provider for Blue Cross/Blue Shield of Kansas. Margaret Goger-Cranston is a network provider for Blue Cross/Blue Shield of Kansas, Aetna/Coventry, Cigna, and Medicare, to name a few. Please contact our office or your carrier to be sure your services can be covered. If we do not have a contractual relationship with your insurance company, we can provide you with an itemized bill for personal reimbursement or credit toward deductible at your request.

Can my partner come with me to a session?
Certainly. Often the gains a person makes in therapy are best maintained if family has been involved and understands how to support positive changes. If the goal of therapy is to work on a relationship then sessions with both parties are more effective, in general, than individual. Exceptions would be if there is violence in the relationship or one person is not willing to cooperate with the work in therapy.  We also offer the unique option of both Michael and Margaret working as a team for couples therapy.  Contact us for more information cost and benefits of this special service.

What can I expect my first session?
The first appointment begins with completing paperwork to open the chart and allow for billing to insurance and well as discussing the therapy contract. Most of the time is spent getting information about the concern that brings you to therapy, personal, family, medical, developmental, sexual and chemical use history. We then come up with a plan for therapy including goals and how often we will meet. The first session is typically 90 minutes.